Case study
Water & utilities
Remote tank level and pump runtime monitoring
Illustrative pilot scenario for water and pump station monitoring. Metrics represent scoping targets for a typical first deployment.
Photo by Jahhid Fitrah Alamsyah on Unsplash
Situation
A utility operates remote pump stations where status is collected through manual visits and phone calls from site staff. Tank levels and pump runtime are not visible centrally, delaying response to abnormal conditions.
Task
Deliver live tank level, pump runtime, and alarm visibility to a central operations view—reducing unnecessary site visits while improving incident response time.
Action
- Deployed level sensors and runtime monitoring on pilot station pumps
- Used cellular edge gateways for sites without wired connectivity
- Built a simple operations dashboard with alert notifications
- Integrated email and SMS escalation for critical level and pump fault conditions
Result
- Operations sees station status without calling site staff for routine checks
- Abnormal level or pump conditions trigger alerts within minutes
- Historical runtime data supports maintenance scheduling and energy review
40% for routine checks
Site visit reduction goal
Under 10 minutes
Incident awareness
2 remote stations
Pilot scope
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